US cell phone market is highly saturated with number of providers offering wide range of services. For a user who is new to cell phone usage, it is very difficult to analyze, research and come up with a provider who can solve his needs. Hence, today we will analyze top 5 US cell phone providers for their service, pricing and customer support. Meanwhile you may want to have a look at our detailed analysis of ATT vs T-mobile and Sprint
Verizon is rated to be number one US provider of all time. They have greatest service in terms of service coverage and customer support. Verizon is considered to be the most reliable US provider after winning number of awards like Civil jobs award, Computer World award, Corporate Responsibility award, Working Mother magazine award and much more. You can see their latest awards and recognition in their official news center – http://newscenter.verizon.com/kit/diversity/awards.html
Even though they have great service, their early termination fee is often criticized in the public. Verizon is also talked for losing grounds to its rival ATT in the iphone battle.
ATT is considered to be the second largest and greatest provider in the US. Their recent domination in the iPhone battle is considered to be the talk of the town. ATT tried buying T-Mobile to become the largest unified service provider in the US. However this issue is under legal battles at this point of writing this post. ATT is know for having wide range of phones to choose from. They have the costliest $800 phone (iphone) and the cheapest phone for $10 (Go phone). However network reliability is some areas may be week when compared to Verizon.
Sprint with its unique and innovative calling plans has reached to enormous number of users in the past. They have a unique way of doing everything – Right from calling plans, text options, data options, campaigns and marketing tactics. However their customer service is really not appreciated much in this market. They might want to revamp their customer service to gain lost customer segment.
T-mobile is ranked 4th in the US based on their customer numbers. They are known for excellent customer service and good rate plans. However their 3G plans are always criticized in the public for not being up to the mark.
5. Boost Mobile:
Boost mobile is good for no credit check cell phones. They do have a cheap unlimited phone calls which is the best in terms of cost. Network coverage and phone selection are on the downside.